What Logistics Teams Say After Working With Us
We let the work speak through the people we've worked with. Here's what logistics coordinators and fleet managers across Malaysia have shared.
Back to Home80+
Teams Supported
4.8
Average Client Rating
97%
On-Time Delivery
3+
Years Route Planning
In Their Own Words
Ahmad Kamal
Logistics Coordinator, Shah Alam
We started with the Route Review — honestly I wasn't sure it would show us anything we didn't already know. But the written summary flagged two clusters of stops we'd been sequencing completely backwards for months. The walkthrough session made sense of it quickly. Good value for a first look.
May 2025
Siti Tasnim
Ops Lead, Petaling Jaya
The planning setup took about two and a half weeks. There were a few back-and-forth emails about how to fit our unusual stop list into the system, which was fine — they were patient with the complexity. The planning view they set up has been in daily use since April. My team adapted to it faster than I expected.
April 2025
Liew Jun Wei
Fleet Manager, Klang
We went straight for the Fleet Coordination Programme because we had three drivers and no consistent way to plan routes between them. The maintenance handbook is genuinely useful — it's written in plain language, not technical jargon. When we hired a new coordinator last month, we gave her the handbook and she was up to speed within a week.
May 2025
Nora Rahmat
Supply Chain Exec, Subang Jaya
I appreciated that they asked a lot of questions upfront before starting the Route Review. It meant the analysis was actually relevant to how we operate — not a generic set of observations about route sequencing in general. The AI-based pattern part was interesting; they explained what it found and what it couldn't tell them.
May 2025
Faizal Sulaiman
Logistics Manager, Puchong
The planning setup was solid. What I found most useful wasn't the configuration itself — it was the training session. Having someone walk through the logic with my lead coordinator meant she understood why the routes were structured the way they were, not just how to use the tool.
April 2025
Chan Wei Leng
Operations Director, KL
We used the Fleet Programme for a five-vehicle operation. The review cycle they set up has been running for three months now and hasn't needed external input. That was our goal — keep the planning structured without bringing in outside help every quarter. So far it's working.
May 2025
How the Work Played Out
Shah Alam Distributor: From Spreadsheet to Daily Planning View
Challenge
A food distributor in Shah Alam was managing 40–60 stops daily across three areas using a spreadsheet that a single coordinator updated each morning. When that person was absent, planning broke down.
What We Did
Started with a Route Review that identified consistent backtracking in the Meru and Kota Kemuning zones. Followed up three weeks later with a Planning Setup that configured the stops into a shared daily view accessible by two coordinators.
Outcome
Daily planning time reduced from around 45 minutes to approximately 15. Backtracking in the two problem zones largely resolved. Planning now continues uninterrupted when one coordinator is unavailable.
"The review was the right starting point. We could see the problem clearly in the summary before deciding to go further." — Logistics Coordinator
Klang Fleet Operation: Building Planning Capacity for Five Vehicles
Challenge
A Klang-based logistics company operating five delivery vehicles had no consistent route planning approach. Each driver largely determined their own sequence, leading to overlap and missed delivery windows.
What We Did
Ran the Fleet Coordination Programme over five weeks. Configured separate route logic for each vehicle's stop cluster, established a weekly review cycle, and produced a maintenance handbook used by the operations manager.
Outcome
Driver overlap in overlapping delivery zones resolved. Missed window rate dropped noticeably over the first two months. The review cycle has continued without external input for over three months since handover.
"The handbook was the part I didn't expect to use as much as I have. It's become the reference document for anything routing-related in the office." — Operations Director
Subang Jaya Courier: A Route Review That Informed a Wider Decision
Challenge
A courier service in Subang Jaya was considering expanding to a second vehicle but wasn't sure whether poor route planning or genuine volume was driving their capacity problem.
What We Did
Completed a Route Review using two weeks of stop data. The AI pattern analysis showed that around 30% of daily driving was attributable to sequencing — stops in the same area being serviced at different points in the day rather than clustered together.
Outcome
The client used the written summary to inform their decision — ultimately delaying the vehicle purchase and addressing the routing inefficiency first. They later returned for the Planning Setup once the adjusted routes had been tested manually for a month.
"It was worth doing the review before anything else. Saved us from spending on a vehicle we didn't actually need yet." — Supply Chain Executive
Contact Drovane
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Sat: 9am–1pm
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